Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and Rezumely (“Rezumely”, “we”, “us”, or “our”) and govern your access to and use of the Rezumely website, applications, and services (together, the “Service”).

By creating an account, purchasing a plan, or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, you must not use the Service.

You must be at least 16 years old and able to form a legally binding contract to use the Service. If you use the Service on behalf of a company or other organization, you represent that you are authorized to bind that entity, and “you” refers to that entity.

The Service extracts information from resumes you provide and uses artificial intelligence to rewrite (“tailor”) your resume to match job descriptions you supply, then lets you preview and export the result as a PDF or Microsoft Word (.docx) file.

The Service works only from the Content you supply and is designed not to fabricate employers, dates, titles, or qualifications. It is a drafting tool, not a source of truth, and it does not provide legal, career, financial, or professional advice.

We may add, change, suspend, or remove features at any time. We may also set, and change, technical and fair-use limits necessary to operate the Service reliably for everyone.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

An account is for a single individual (for Personal Plans) or a single authorized organization (for Business Plans). You may not share, sell, rent, lease, sublicense, or transfer your account or its benefits to anyone else, and you may not create multiple accounts to circumvent usage limits or free-tier allowances.

You must provide accurate information and keep it current.

We offer free and paid plans. Paid plans are billed through our payment processor, Stripe; by purchasing, you also agree to Stripe’s terms. Prices are shown before checkout and may vary by region.

Subscription plans (such as Pro) renew automatically for successive periods at the then-current price until cancelled. You may cancel at any time and will retain access until the end of the current paid period. One-time purchases (such as Max) are charged once and are not recurring.

You are responsible for any applicable taxes. We may change prices prospectively; changes will not affect the period you have already paid for, and we will give reasonable notice of price changes to active subscribers.

The Free, Pro, and Max plans are Personal Plans, licensed to one named individual for that individual’s own job search and career materials. They may not be used for or on behalf of any business, agency, employer, client, or other third party.

The Max plan is a one-time purchase that provides continued access to Max features without a recurring subscription. Please read the following carefully, as it defines and limits that access.

You agree to use the Service lawfully and in good faith. You will not, and will not attempt to:

You retain all ownership of your Content. You grant us a limited, worldwide, non-exclusive license to host, process, transmit, and display your Content solely to operate and provide the Service to you.

You represent that you own or have the necessary rights to your Content and that it does not violate any law or third-party right.

You are solely responsible for the accuracy and truthfulness of your resume and of every Output you use. Although the Service is designed to avoid fabrication, AI can make mistakes; you must review every tailored resume before sending it to any employer or third party. You are responsible for anything you submit to employers.

Output is generated with the assistance of AI and is provided as a draft for your review. It may contain errors, omissions, or phrasing you wish to change, and it may not be suitable for every purpose.

We make no representation or warranty that the Service will result in any particular outcome, including any interview, offer, or employment. To the extent you own the Output, you are responsible for its use.

The Service — including its software, design, templates, text, and branding — is owned by us or our licensors and is protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you in our materials.

If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

The Service relies on third-party providers, including Stripe (payments), Supabase (authentication and storage), and Anthropic (AI processing). Your use of the Service may be subject to those providers’ terms, and we are not responsible for their services.

Subscriptions: you may cancel at any time; cancellation stops future renewals, and we do not provide partial refunds for the current period except where required by law.

One-time purchases (including Max): these are generally non-refundable once the Service has been accessed or used, except where required by applicable law. If you believe you are entitled to a refund, contact us and we will review your request in good faith.

We do not provide refunds where a plan is suspended or terminated for a breach of these Terms.

You may stop using the Service and delete your account at any time.

We may suspend, limit, downgrade, or terminate your access — with or without notice — if we reasonably believe you have violated these Terms (including Sections 6, 7, and 8), if required by law, or to protect the Service, other users, or our rights. In cases of serious or repeated violation, we may terminate without refund and may retain records as needed to enforce these Terms or comply with law.

Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that Output will be accurate or effective, or that the Service will meet your requirements.

To the maximum extent permitted by law, Rezumely and its owners, operators, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or opportunities (including any lost job opportunity), arising out of or relating to the Service.

To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) fifty U.S. dollars (US$50).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to indemnify and hold harmless Rezumely and its owners and operators from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods. This does not deprive you of the protection of any mandatory consumer-protection laws of the country or region where you live.

Before filing any formal claim, you agree to first contact us at support@rezumely.com and attempt to resolve the dispute informally in good faith. Any dispute that cannot be resolved this way will be subject to the exclusive jurisdiction of the courts located in Ontario, Canada, unless applicable law requires otherwise.

We may update these Terms from time to time. If we make material changes, we will update the “last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service.

Questions about these Terms? Email us at support@rezumely.com.